Car keys to you
Become A Licensee
Car Keys to You general obligations:
- Car Keys to You will provide guidance, assistance and training in relation to Car key duplication and diagnostic programming Services at the times and to the extent that Car Keys To You considers appropriate.
- Car Keys to You will maintain a customer inquiry phone number and/or customer enquiry email address for customer inquiries for Car key duplication and diagnostic programming Services will use reasonable endeavours to direct any customer inquiry that it receives for the Territory to the territory operator.
- Car Keys to You will maintain the current operating website and direct any inquiries received from within the territory (based on postcodes) to the territory operator.
Territory operator’s general obligations:
- Territory operator will provide timely response to all customer inquiries (all within 24 hours)
- Territory operator will represent the “Car Keys To You” brand in a professional manner in presentation and the way they conduct business. Including providing warranty on all work carried out.
- Territory operator will provide cover for areas outside the territory as required to cover leave or other commitments, on a basis of 70%/30% split of the revenue while covering that territory if able to.
- Territory operator will look to expand their skill level in the operation of the territory to broaden the services offered and request assistance if training required.
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